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TERMS OF SERVICE

 

Terms of Service

Effective Date: March 2026

These Terms of Service (“Terms”) govern your use of the services provided by JUDY ASSISTANT LLC (“Company,” “we,” “our,” or “us”).

By accessing or using our website, services, phone system, messaging features, or related tools, you agree to these Terms.

  1. Services Provided

JUDY ASSISTANT LLC provides AI-assisted communication and business support services, which may include:

Automated call answering
Appointment scheduling
SMS/text messaging
Customer communication support
AI-assisted interaction handling
Related business communication tools and services

  1. No Guarantee of Results

Our services are designed to assist communication workflows and improve responsiveness, but we do not guarantee any specific business result.

We do not guarantee:
Increased revenue
Captured leads
Error-free performance
Uninterrupted service
Specific business outcomes

  1. AI and Automation Limitations

Our services may rely on artificial intelligence, automation, and third-party technology platforms. These systems may sometimes:

Misinterpret information
Provide incomplete or inaccurate responses
Experience delays, outages, or technical errors

By using our services, you acknowledge and accept these limitations.

  1. User Responsibilities

You agree to:

Provide accurate and truthful information
Use our services only for lawful purposes
Not misuse, disrupt, reverse engineer, or interfere with our systems or services
Not use our services to send unlawful, abusive, fraudulent, or unauthorized communications

  1. Communications and Consent

By interacting with our services, you consent to receive communications from us related to your request, inquiry, appointment, or service interaction. These communications may include phone calls, emails, and SMS/text messages where permitted and consented to.

Customers may provide consent to receive text messages through one or more of the following methods:

  1. Verbal Consent by Phone
    During phone interactions, customers may be explicitly asked whether they agree to receive text messages related to their request, including appointment confirmations, scheduling links, reminders, callback coordination, and follow-ups. Messages are sent only after clear verbal consent is provided.
  2. Website Form Consent
    Customers may also provide consent by submitting a form on our website at https://judyassistant.com/contact and checking the SMS consent checkbox.

Communications may be recorded or transcribed for service delivery, quality assurance, training, documentation, and system improvement where permitted by law.

Some interactions may be handled fully or partially by AI-assisted systems.

  1. SMS Terms

By providing your phone number and consenting to receive messages, you agree to receive customer care SMS communications from JUDY ASSISTANT LLC related to your interaction with our services.

These messages may include:
Appointment confirmations
Scheduling links
Appointment reminders
Callback coordination
Customer service follow-ups

Consent to receive SMS messages is not required as a condition of purchasing any goods or services.

Message frequency varies based on your interaction with our services. Message and data rates may apply.

You may opt out at any time by replying STOP. For help, reply HELP.

We do not send unsolicited marketing messages through this customer care messaging flow.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties except vendors and service providers that help us deliver our messaging and communication services.

  1. Third-Party Services

We may rely on third-party providers to operate or support our services, including communication platforms, hosting providers, analytics providers, automation providers, and related technology vendors.

We are not responsible for the performance, outages, security issues, or failures of third-party systems outside our reasonable control.

  1. Limitation of Liability

To the maximum extent permitted by law, JUDY ASSISTANT LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

Lost revenue
Lost profits
Missed calls
Missed messages
Missed appointments
Business interruption
Loss of business opportunities
Loss of data

Our total liability for any claim arising out of or related to the services shall be limited to the amount, if any, paid by you to us for the specific service giving rise to the claim.

  1. Service Availability

We do not guarantee that our services will always be available, uninterrupted, secure, or error-free.

We may suspend, restrict, modify, or discontinue all or part of the services at any time, with or without notice.

  1. Modifications to Services or Terms

We may update, revise, or modify these Terms at any time. Updated Terms will be posted on our website with a revised effective date.

Your continued use of the services after any update constitutes acceptance of the revised Terms.

  1. Termination

We reserve the right to suspend or terminate access to our services at our discretion, including if we believe a user has violated these Terms, misused the services, or created risk for our business, systems, or other users.

  1. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Arizona, without regard to conflict of law principles.

  1. Contact Information

JUDY ASSISTANT LLC
Email: devon@judyassistant.com
Phone: (623) 294-1417
Website: https://judyassistant.com

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Judy Assistant LLC - Flow Technologies DBA pending

+1(623) 294-1417

Copyright © 2026 Flow Technologies - All Rights Reserved.

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